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Shipping Policy

NOTE: BG Music reserves the right to hold, delay, or cancel any order that it feels may be fraudulent. It is the responsibility of the customer to prove their identity.

  • BG Music shipping pricing applies only to the lower 48 states.  Contact us for shipping cost.  IMPORTANT NOTE FOR INTERNATIONAL CUSTOMERS: Orders placed using a credit card issued by a bank outside the USA must be shipped to the credit card billing address, and we must be able to verify the billing address with the bank that issued the card. This is required by our credit card merchant company for your protection as well as theirs. If we cannot verify this information, then we also accept other forms of payments as noted above, including PayPal. We sincerely apologize for this inconvenience, but it is a necessary part of doing business over the Internet. We realize that many other Internet companies don't ask for this - many companies care more about making a sale than about being careful to not process fraudulent credit card transactions. Orders paid with Paypal must be shipped to the address on the Paypal payment and the shipping address must be shown on the payment in the shipping field. If the shipping address is not shown in the shipping address field of the payment, it will be refunded to you.
  • Very Important! Orders shipped to another country from the USA may be subject to taxes, duty, brokerage fees, etc. which are not part of the shipping charges that we collect. We have no control over these charges and are unable to collect them. Please contact your local UPS office and/or customs office for details of these charges. In an effort to maintain a high degree of ethics in our business practices with our customers and the countries they live in, we will not falsify customs documents (marking goods as a gift, samples, etc.) exceptions. All orders are shipped from within the USA. Orders shipped to Canada via "UPS Standard to Canada" do not include brokerage fees in the shipping charges. These fees can be quite expensive and it is often less expensive to ship to Canada using UPS Express or Expedited shipping methods. Please contact your local UPS office for details on these charges as they apply to you in your country.

  • Payment Options
    We accept Visa, Mastercard, American Express, Discover, PayPal.  We do not accept cash or personal checks as payment - please do not send cash in the mail. Orders paid with Paypal must be shipped to the address shown on the Paypal payment in the shipping address section. Do not make a PayPal payment if your shipping address is not listed on the payment. If the shipping address is not shown in the shipping address field of the payment, it will be refunded to you.
  • Orders are not available for in-store pickup.  All orders are ship from our warehouse
  • Buyer assumes all shipping costs, to be paid at time of purchase.
  • UPS-FedEx Ground Shipping- Ground Shipping is free on items $100.00 and up with the exception of oversized items for the lower 48 states only.  All other areas contact us for rates.
  • In certain instances, USPS may be chosen to send ship items instead of UPS-FedEx.
  • UPS-FedEx 2nd Day Air-2ND DAY AIR shipping means two day delivery from when the item is actually shipped and NOT two days from when the item is ordered. Contact us for any rush shipments and we will try to help you.
  • Shipping costs will not be refunded for returns. The buyer must assume all shipping costs when returning an item.

Oversized or overweight items are denoted in the item's description by an 'Over Sized Item' image like the one on the left. An additional fee will be applied for oversized and over weight items even in cases where the shipping is otherwise free. We will adjust this fee for actual cost depending on the delivery location and contact you prior to shipping your order for your approval. You will not see the fee added in the shopping cart but it will be added when we process the card.

Order Total (in your currency)Shipping Charge By Total
Low High Ground
0.00 14.99 3.00
15.00 25.00 5.95
25.01 50.00 7.95
50.01 75.00 9.95
75.01 99.99 10.95
999999.99 0.00

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